We would like to reassure you that HCA International has developed contingency plans for the management of incidents such as the current SIV outbreak throughout all of its facilities and hospitals.
However if you think you have H1N1 (A) (Swine Flu) please DO NOT come into the Urgent Care Centre or hospital. Call your GP, the NHS or the National Pandemic Flu Service on the numbers provided below, for more information on symptoms and what precautions you need to take if you think you have been infected.
National Pandemic Flu Service
Phone 0800 151 3100 or visit www.pandemicflu.direct.gov.uk for advice on symptoms, online assessment form and general information on Swine Flu.
Swine Flu Information Line Phone 0800 151 3513 or visit www.nhs.uk
If you are scheduled to come into hospital
HCA usually asks patients who come in for care with colds and flu to re-schedule their treatment.This is because treatment places a patient at increased risk if they have infections in addition to their condition.
If you have flu-like symptoms and are planning to come in for any kind of treatment (inpatient, day case or outpatient care)
- Please phone your consultant
- Then phone HCA to discuss your appointment timing
Advice for visitors
Do not visit if you have any flu-like symptoms
If you have any symptoms of influenza (e.g. cough, fever, sneezing, runny nose, sore throat), it is strongly advised that YOU DO NOT VISIT.
Influenza is caused by a virus spreading from person-to-person through droplets in the air and on surfaces.
The most effective method of preventing transmission of influenza is good hand hygiene and respiratory hygiene, so please:
Always cover your mouth and nose when you cough or sneeze using a tissue and dispose of it into a rubbish bin and then wash your hands.
Wash your hands before and after your visit with soap and water (or use alcohol gel).
Precautions HCA is taking
HCA is proud of its record of safe care.Infection control policies and procedures are in place.
They are designed to ensure that:
- Staff are aware of infection control safe practice
- Appropriate equipment is available
- Staff know how to use it to care for you.
Precautions you can take
If you do visit for what ever reason, please observe simply hygiene rules before, during and after your visit.
Wash your hands regularly. This is an effective protective action.
Trap coughs and sneezes in tissues. Dispose of tissues in a bin.
The Princess Grace Hospital puts your safety and well-being and that of your family and visitors first and we hope to minimise the risk to everyone.
Thank you for your understanding and cooperation.
